PLEASE NOTE
All online orders are received by Vape Cartel's Head Office and can only be shipped from our Head Office. All online order enquiries are to be directed to Nelson at the Vape Cartel head Office on 011 867 1423.
ORDERING FROM VAPE CARTEL
Vape Cartel strives to get your order out to you as quickly and seamlessly as possible. Orders placed before 13:30 will be shipped the same day. Any orders placed after 13:30 will only be shipped the following business day. To avoid any delays in shipping, please ensure that all orders are placed with the correct information. We require the following for RAM shipments:
  • Name and Surname
  • Physical Address and Postal Code (Postal code has to be correct, as the RAM system uses the Postal Code to select your area) (No P.O. Box Addresses)
  • Cellular Telephone Number
RAM Couriers will send information to your mobile phone pertaining to the delivery of your order. Please ensure that your mobile number is correct
Regrettably, no orders will be shipped on Public Holidays or Weekends. 
Please inspect your orders carefully before signing for the order. Once the waybill has been signed Vape Cartel cannot accept any responsibility for orders that were damaged in transit.
ORDERS OVER R1000.00 HAVE THE OPTION TO SHIP OVERNIGHT FREE OF CHARGE. PLEASE SELECT THE FREE SHIPPING OPTION. THIS IS THE SAME OVERNIGHT SERVICE AS THE RAM OVERNIGHT COURIER SERVICE. NO TIME ESTIMATION PERTAINING TO THE DELIVERY OF THESE ORDERS CAN BE GIVEN
RAM WILL ATTEMPT 3 DELIVERIES. IF THE THIRD ATTEMPT IS UNSUCCESSFUL,THE PACKAGE WILL BE RETURNED TO VAPE CARTEL MEYERSDAL, THE CUSTOMER WILL BE LIABLE FOR THE SHIPPING FEE TO RESHIP THE PRODUCT
 
RAM NEXT DAY (LIGHTWEIGHT) COURIER SERVICE
For a flat rate of R65.00, Vape Cartel will ship your order with RAM to your doorstep overnight. All RAM shipments are sent out Overnight Express and will be delivered to your doorstep during the course of the following business day. 
Please Note: Delivery will take place between 8am - 6pm
Please Note: Outlying areas may take up to 72 hours
Please Note: Only applicable to orders up to 2.00kg
RAM NEXT DAY MORNING DELIVERY (LIGHTWEIGHT) COURIER SERVICE
For a flat rate of R80.00, Vape Cartel will ship your order with RAM to your doorstep overnight. All RAM shipments are sent out Overnight Express and will be delivered to your doorstep during the course of the following business day. 
Please Note: Latest delivery will take place before or by 12pm
Please Note: Outlying areas may take up to 72 hours
Please Note: Only applicable to orders up to 2.00kg
RAM NEXT DAY (HEAVYWEIGHT) COURIER SERVICE
For a flat rate of R85.00, Vape Cartel will ship your order with RAM to your doorstep overnight. All RAM shipments are sent out Overnight Express and will be delivered to your doorstep between 8am - 6pm the following business day.
Please Note: Outlying areas may take up to 72 hours
Please Note: Applicable to orders over 2.00kg
RAM NEXT DAY MORNING (HEAVYWEIGHT) COURIER SERVICE
For a flat rate of R100.00, Vape Cartel will ship your order with RAM to your doorstep overnight. All RAM shipments are sent out Overnight Express and will be delivered to your doorstep before 12pm.
Please Note: Outlying areas may take up to 72 hours
Please Note: Applicable to orders over 2.00kg
SAME DAY DELIVERY
Please Note: Only applicable to orders paid before 9:30am in Johannesburg and Pretoria ONLY
Please Note: Certain areas within Johannesburg and Pretoria may be excluded. Please contact us for confirmation of this service
THIS SERVICE IS CURRENTLY UNAVAILABLE
COLLECTIONS
In store collections are available from the Vape Cartel Head Office Only. Please call to arrange.
INTERNATIONAL ORDERS
Vape Cartel is able to ship any order Internationally. Please contact us to discuss these options.  
PRE ORDERS
Some products may be purchased through Vape Cartel on a pre order basis. An estimated date of delivery will be communicated on the product page. The estimated date of delivery is subject to change as Vape Cartel is dependant on third party suppliers and shippers for these items. Pre Orders will be shipped on the next business day once Vape Cartel receives the products. This is to allow quality checks and to ensure the product received is correct. 
 
LATE DELIVERIES
PLEASE NOTE THAT VAPE CARTEL WILL ENDEAVOUR TO HAVE ALL ORDERS SENT OUT AS QUICKLY AS POSSIBLE. ONCE ORDERS HAVE LEFT OUR STORE, WE ARE AT THE MERCY OF OUR COURIER PARTNERS AND CANNOT BE HELD RESPONSIBLE FOR ANY LATE DELIVERIES.