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Payment & Security
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WELCOME TO VAPE CARTEL - THE HOME OF SOUTH AFRICA'S LARGEST SELECTION OF E-LIQUID
PRODUCT DESCRIPTION
The Joyetech EXCEED Grip Pro is a compact and stylish pod device. Each angle of light gently alters the colour hue, creating a captivating kaleidoscope of colours
With a built-in 1000mAh battery providing up to 40W of output power, the EXCEED Grip Pro can cater to a variety of vaping preferences with ease. A clear OLED screen is located just below the power button, allowing you to view the current vape settings at a glance, whilst the integrated protection features such as 10 second cut off, overcharge and short circuit will keep you vaping safe
The EXCEED Grip Pro really stands out thanks to the new EZ pod cartridge, which utilises an innovative patented side airflow design. This unique feature effectively eliminates leakage, providing a consistent vaping experience with an easy to use slider to adjust the airflow. A side filling port is also present to allow quick and easy top ups when required
This new pod makes use of the EZ coil, which features an easy to use push-fit system and is available in 0.4ohm mesh and 1.2ohm standard resistances to suit personal preference. This makes the EXCEED Grip Pro well suited for use with a variety of vape liquid, including high VG (0.4ohm mesh) and nic salts (1.2ohm standard)
The Joyetech EXCEED Grip Pro makes an ideal partner for both new and existing vapers. With the ability to use mesh coils for cloud chasing or lower powered coils for nic salts, the EXCEED Grip Pro is a truly versatile vape kit
PRODUCT FEATURES
PACKAGE CONTENTS
NOTE
Product Descriptions, Specifications and/or Claims are based on information provided by the manufacturer. Information listed and provided are to be used at the sole discretion of the consumer and are not representative of analysis, testing, and verification by Vape Cartel
Vape Cartel will not be held responsible or liable for any injury, damage, or defect, permanent or temporary that may be caused by the improper use of any products sold by Vape Cartel
Product images are for illustrative purposes only and may vary from actual product. We do take every care to provide the closest representation of the actual product
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Returns
Our Returns Policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. We also do not accept returns on any E-Liquid purchases.
Additional non-returnable items:
Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at daly_kieran@yahoo.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at daly_kieran@yahoo.com and send your item to: 2 Penny Lane, Pinotage Road, Meyersdal Johannesburg Gauteng ZA 1448.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: VAPE CARTEL - SHOP UL14 MEYERSDAL MALL, Cnr Michelle Avenue and Hennie Alberts, Meyersdal, 1447.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over R500.00, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
FAST COUNTRY-WIDE DELIVERY
Our courier partners deliver Monday through Friday country wide
SPEEDY DISPATCH
We ship your orders out fast Monday through Friday so that they arrive in your hands speedily
CUSTOMER SUPPORT IS OUR #1
Our customers matter to us! Get in touch, we will get back to you quickly
SECURE PAYMENT OPTIONS
Process your order payments securely via PayFast, PayGate, Zapper or Bank Deposit